Parts Sales Coordinator at WesTrac (Perth)

Job Description

WesTrac is an equipment solutions company and one of the world’s leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.

Due to internal growth and career progression, WesTrac are now seeking the skills and experience of a Part Sales Coordinator to join our team. Reporting to the Part Sales Supervisor, the Part Sales Coordinator will be responsible for the delivery of high-level service to all our WesTrac Customers, ensuring they receive an exceptional customer service experience.

In this customer facing and over the phone customer service role, this individual will be finding and identifying machine parts for customers and providing cost effective solutions for the delivery to the customer. Additionally, they will ensure that all parts orders and inquiries are processed in a timely and accurate manner.

Location: Parts Distribution Centre, South Guildford

Roster: Monday – Friday

To be successful the following is required:

Demonstrated customer service experience in a sales or service environment with the ability to positively influence and negotiate

Excellent conflict resolution skills and demonstrated experience in navigating challenging situations

Working background in the automotive or mining industry highly desirable

Ability to be solutions focused with demonstrated and proactive problem-solving

A willingness to work a revolving roster as well as overtime

Strong Computer skills including but not limited to MS Office, inventory management and warehousing systems

What we offer:

Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program

Job security with a consistent pipeline of work

Unrivalled training and development via The WesTrac Institute

Family-friendly, Perth-based rostered work – Stay home every night

Fantastic team environment and inclusive work culture

Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more

Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options

View more student jobs in Perth.

This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

By displaying these images, Backpacker Job Board does not claim any ownership or endorsement of the materials. Backpacker Job Board assumes no liability for copyright infringements, licensing disputes, or any other intellectual property claims arising from employer-submitted images. If you believe that any image displayed on Backpacker Job Board infringes your copyright or other legal rights, please contact us at [email protected]. We are committed to promptly reviewing all such notices and, where appropriate, removing the infringing content. However, any removal of content shall not constitute an admission of liability or fault by Backpacker Job Board.

Login or Register to Apply Online

Not already a member? Register for free and create your online resume to apply. If you are already registered or have applied for a vacancy before, you can login below.