Manager On Duty – Hotels at The Star (Gold Coast)

Job Description

There has never been a better time to join The Star Gold Coast team as the Hotel Assistant Manager.

In this role you will liaise with guests to provide security and customer relations, ensuring exceptional customer service is received by all guests during their stay. With excellent communication skills and meticulous grooming, you will be a confident individual with a clear understanding of what it means to deliver a truly unique guest experience.

What can we offer you?

A Permanent, Full Time position
30% staff discounts across our award-winning venues on all 3 of our properties
Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
FREE buffet meal with a new menu every day at our Employee Dining Room
Uniform prepared and ready for you daily on property
Generous Paid Leave for primary and secondary carers
The Star is an Employer of Choice for Gender Diversity awarded by WGEA
Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

What are we looking for?

Hotel management & rooms experience
Demonstrated leadership skills
Proven ability to handle guest enquiries and concerns
Knowledge of Opera PMS system preferred
High level customer service experience
Flexibility to work across a 24/7 roster including weekends

About us

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more! It is a destination that offers relaxation and fun at the same time!

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This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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