Spa Receptionist In Sydney at Echo Entertainment Group (Sydney)

Job Description

About the role

Reporting to the Spa Manager, you will be responsible for making and coordinating all spa reservations via email and telephone. This role includes addressing guest’s questions and completing spa confirmations. You will also be responsible for performing administration duties, payment processing and ensuring that the spa is presented flawlessly for all arriving guests, as well as providing an outstanding level of customer service.

About You

Outstanding passion to deliver guest excellence

Strong passion to build a career in hospitality

Previous experience in reception and/or reservations

Understanding of delivering outstanding customer service

Our Benefits

FREE buffet meal at our back of house staff dining room!

30% Discounts across award-winning restaurants

Discounts on accommodation in our luxury hotels

Paid Parental leave from Day 1, Secondary Carer’s leave also on offer

Mental Health and Wellbeing services

Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Lifestyle discounts including gym memberships and laundry services

Discounted staff parking every day including weekends and late nights

Paid training, ongoing career development opportunities

At The Star, we’re passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from people of all cultures, ages, religions, genders, LGBTIQ+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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This job vacancy was been posted over 40 days ago, but is still active and currently accepting new applications.

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