Administration Coordinator

Be the difference. Enjoy great rewards and benefits.

Full time  position – 76 hours per fortnight 

Salary Packaging benefits up to $15,900 annually to maximise your take home pay 

Bupa Health Insurance & Goodlife Health Club discounts 

About the role

The position works closely with the Health & Wellness leadership team and has a key role in providing strong leadership across the administration team ensuring high quality administrative services as well as developing and maintaining policy and procedures to support efficient service delivery to internal and external stakeholders.

Key responsibilities of this role include but are not limited to;

Providing strong leadership to staff to ensure a work culture that embeds individual
performance, accountability and respectful working relationships with others

Ensuring a professional reception and customer service to clients, visitors and staff

Maintaining effective liaison with all other departments regarding administration
services

Effectively supervising, guiding, supporting and training administration services staff

Attending regular staff and leadership meetings and ensuring all administration services staff are aware of outcomes

Ensuring all administration services staff follow the relevant policies, procedures and
other regulated compliance requirements

Maintaining up to date knowledge of financial administration duties and processes

Accurately maintaining relevant records related to administration services and auditing requirements

Identifying opportunities for continuous improvement and innovation in collaboration
with the Health & Wellness leadership team

For further details regarding the scope of the role, please refer to our website or the attached position description.

About you

We are looking for people who will be the difference in the lives of our residents and clients.

The successful candidate will have the following skills and experience:

Demonstrated experience in a complex administration role with a focus on providing client centred care as well as experience in the supervision and coordination of staff

Sound interpersonal skills and the ability to express ideas clearly and concisely

Demonstrated effective communication skills with a wide range of people

Strong customer service focus and commitment to meeting the needs of both internal and external customers

Exceptional organisational and time management skills

Intermediate or advanced computer skills using Google suite programs and proficiency in using in-house and other database and software applications

A basic knowledge of the requirements of the Aged Care Standards as are applicable to the role

About us

Southern Cross Care is one of Australia’s leading charitable aged care and retirement living service providers. We value the diversity in our team, live and breathe our values and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your well-being and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

Enquiries:

[email protected]

Applications close: 4pm on Wednesday, 22nd of March 2023