Growth Product Manager

Who are we? UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organisations leverage our security expertise and software to automate what were once laborious, spreadsheet-driven processes–whether it’s monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the world’s largest, fastest-growing, and most innovative companies.  Why are we hiring this role? The UpGuard platform is the primary way our customers manage their and their vendor’s security postures. Organizations of all sizes across the globe rely on us to understand their cyber risk exposure and conduct first and third-party risk assessments. UpGuard has a well-established sales-driven go-to-market process, and as we enter the next phase of the company’s growth, we’re complimenting this with a lower-touch, product-led growth channel.As a Growth Product Manager you’ll be responsible for building out this product-led growth channel, including developing acquisition loops, optimising our free trial experience, and perhaps creating a freemium version.

In this role you will:

Identify and prioritise opportunities for driving growth from within the platform

Work in fast cycles, running experiments to test ideas. To achieve this, you’ll work closely with highly talented designers and software engineers. 

Deeply understand customer needs by spending time with customers, sales, and support and observing patterns/trends across their feedback and the market

Define and be accountable for the quarterly product-led growth strategy and roadmap for the UpGuard platform, and communicating it to relevant stakeholders inside and outside of UpGuard

Define, measure, and improve the key success metrics that drive UpGuard’s product-led growth

Write knowledge base articles and release notes for new features

Communicate new features to internal stakeholders, customers, and prospects via verbal and written means

We’re looking for someone who has:

Experience developing a technical or feature-rich software platform

The ability to use data to capture insights about user behaviour, and respond to these insights by defining corresponding features.

Technical aptitude and comfort with the internal workings of software products

Shaped a product roadmap based on competing priorities from Sales, Customer Success, and other internal stakeholders

Technical and commercial skills to make informed tradeoffs about what to build

Strong UI/UX product sense

Strong written and verbal communication skills with a talent for precise articulations of customer problems

What would give you an edge?

Experience working in a growth team for a SaaS company.

A Bachelor’s degree (or equivalent) in computer science, software engineering, or related field

Excellent product taste and have shipped products with great user experience at scale

Experience or a keen interest in cybersecurity

Experience building software, preferably in a hand-on software development role

Experience transitioning from a sales-driven to self-service model

Experience using Productboard, Mixpanel, Figma or Looker

What’s in it for you?

Rapidly growing user base:  Work directly with some of the world’s largest, fastest growing, and most innovative companies

Interesting problems, at scale:  Deeply explore the ever-evolving world of cybersecurity, with a platform processing billions of data points daily

Work with great people:  There’s no bureaucracy. Just smart, easy-going people helping each other do great things.

Impact:  See the impact of your work on a daily basis as you help bring new features to market

Generous compensation:  Competitive base salary and equity

Great perks:  Free lunch, flexible work arrangements, and gym reimbursement

My Startup Gig ran an independent review into life at UpGuard. To see what it’s like to work at UpGuard, check out their survey results here.Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation. Upguard is a Equal Opportunity Employer and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.