Receptionist – Arh Canberra

Job Description

The role

We are currently recruiting for Veterinary Receptionists to join our busy Customer Care team in our brand-new Canberra facility. There are full-time, permanent part-time and casual opportunities available. Shifts are allocated over a fortnightly roster cycle to cover the operating hours.

This role is primarily responsible for providing excellent customer service, including:

• Being the first point of contact for our customers
• Answering and directing a high volume of calls on a switchboard
• Scheduling appointments
• Processing payments
• Administration support
• Supporting our team of Specialists, Veterinarians and Nurses
• Weekend and weeknight work required

Essential attributes
The successful candidate will be someone who is:

• Committed to providing only the highest standard of care to our patients, customers and staff
• Resilient with the ability to remain calm during highs and lows
• Able and willing to work with a sense of urgency at times
• Able to prioritise and multi-task effectively
• Has an enthusiastic and positive approach to their work and the team
• Looking for longevity
• Clean and well-groomed personal presentation
• Proficient in Microsoft Office – Word, Excel and Outlook

Desirable attributes

• Knowledge of RX Works
• Solid understanding of medical terminology
• Qualifications in Veterinary, Emergency or health-related discipline.

  
This is an excellent opportunity for someone looking to join a bigger team, expand their skills and knowledge and work with a team of high-performing Veterinary specialists. Competitive hourly rate, staff discounts and rewards program available to the successful candidate.

Apply Now!

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