Food & Beverage Attendant

JOB DESCRIPTION

The Croft House Town Kitchen & Bar, a place to call your local, surrounded by urban sophistication, handcrafted furniture and lush tropical ambiance. Serving wholesome rustic Australian fare and quality Australian wines from Sunrise to Sunset : A taste of country in the heart of the city.

Breakfast begins with fresh barista made coffee and café style dining. By day, the menu offers a mix of grab-to-go or café style lunch items, with locally sourced Marvell street coffee served from the dedicated Croft House Window. By night The Croft House transforms into a bar-centric, à la carte restaurant, focusing on authentic Modern Australian dishes, share platters, specialty drinks and our extensive selection of craft beers.

We are looking for Food & Beverage Attendants to join our team on part-time basis!

Key duties of this role include, but are not limited to the following:

Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages

Maximise sales opportunities by upselling items

Ensure accuracy whilst ordering and delivering food and beverage orders

Use Micros to place orders

Liaise with the Kitchen on special requests or delayed meals

Clear and reset tables as well as ensuring service areas are clean and tidy

Maintain standards of hygiene for food handling and presentation

Promote a safe workplace by recognising hazards and promoting general OHS practices

As a successful candidate you will have:

A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction

Initiative to ensure that interactions with our customers are positive and efficient

Your Responsible Service of Alcohol (RSA) Certificate

Previous customer service or hospitality experience

Confidence in liaising with various internal and external clients

A high standard of grooming and presentation

The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends and public holiday

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.