Hospitality Operations Manager- Cleaning And Laundry

08th February, 2023

At BlueCross, we aspire to create a ‘new age of living’. Our proud and dedicated team are passionate about delivering this vision across our 32 residences located in metropolitan and regional Victoria.

About the Role
We are looking for an ambitious Operation Manager to join our talented and innovative Hospitality Team to cover our Cleaning and laundry portfolios.

As the Operations Manager – Cleaning and laundry, your role will be to manage cleaning, laundry and Suppliers and Resident Managers across S/E Melbourne.

Our residents are at the heart of everything we do so you will ensure the systems, process and workforce are driven by operational excellence and fully supported to provide them with the best possible care.

You will report to the GM of Hospitality who is a successful and adaptable leader, passionate about building collaborative leadership teams and challenging ideas and conventional ways of working.

Broad expertise in management of cleaning and laundry services in the aged care or health sector

Proven ability to manage and lead change within a dynamic environment

Broad knowledge of people management and communications

Knowledge on safe use of chemicals

Strong commercial acumen and familiarity with budgeting and P&L management

Experience in identifying process improvements and documenting policies and procedures

Proven experience in compliance and budgeting

Demonstrated skills in cultural competency and working effectively with a diverse and multicultural team

Exceptional interpersonal skills, proven ability to build strong relationships with internal and external stakeholders

The ability to thrive in a fast-paced environment

What we are looking for in our next Op’s Manager:

Experience working in a similar industry is important and highly desirable, as is your ability to manage operations and compliance activity

You will have proven leadership experience and be able to influence and make an impact across all levels of the organisation.

A solid understanding of what it takes to be a successful leader in Aged Care is required.

Authentic in your approach

This role requires the ability to adapt to a complex and ever-changing environment, stakeholder management and high levels of self-awareness. Problem-solving will come naturally to you as is a strategic mindset to be a part of shaping the future of BlueCross.

“BlueCross values the health and safety of all of our people. As such, a condition of your employment is that you may be required to participate in vaccination programs as determined by BlueCross”