Customer Service & Sales Consultant Helensvale

Employment Type

Permanent

Closing Date

19 Mar 2023 11:59pm

Job Title

Customer Service & Sales Consultant HELENSVALE

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

At Telstra, our purpose is to build a connected future so everyone can thrive. It’s a future that won’t happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!

Duties

• Provide quality customer service to all customers

• Maximise sales by providing latest product and service information to our customers.

• Achieve sales and performance targets

• Ensure store presentation is in line with retail shop standards

Skills and experience

• Experience in a customer facing role

• Proven record of delivering great customer experiences

• Ability to solve complex problems

• Effective communication skills

• Previous experience in a consultative sales environment is highly advantageous!

• The ability to speak fluently in another language is highly advantageous!

Benefits

• Variety of flexible working arrangements available including casual, part time or full-time positions dependent on your needs

• Fantastic career growth prospects

• Ongoing Product Training & Development

• In Store Mentor and Support

• Highly rewarding sales environment

• Corporate discounts and benefits