Clinical Operations Manager – Community Nursing

About AHP

AHP is a leading staffing solutions company specializing in Nursing, Allied Health, Aged Care & Medical sectors with over 1000 employees across 4 offices & multiple client facilities across Australia.

Our Disability & Home Care team is a nationally registered service provider in the NDIS and HCP sectors. We are proud to be a one-stop solution for all allied health needs. We offer services and support in all eight states and territories. AHP is proud to work with some of Australia’s best qualified healthcare clinicians.

We have over 500 allied health clinicians across our divisions! Our team of dedicated professionals work together to provide high quality, personalised staffing solutions to clients and healthcare professionals alike.

We are looking for a Clinical Operations Manager (Aged Care & NDIS Nursing) with the passion, drive & commitment to build their career at AHP!
 
About the role

This newly created role will be responsible for the implementation and growth of the Community Nursing team. With the business’ vision and values at the forefront, you’ll be joining an exciting, fast-paced team to develop and execute strategies that see the Disability & Home Care division successfully launch Community Nursing within the NDIS space!

The Clinical Operations Manager ensures the My Aged Care & Community NDIS Nursing team are providing the highest level of patient care to facilitate the best care outcomes and to ensure standards of practice are maintained. 

This role reports to the Directors and works closely with the Clinical leadership team to ensure budgets & resources are allocated appropriately as well as ensuring continuous improvement and continuity of service for participants and key stakeholders.

You are responsible for day-to-day communication with the clinical team, responding to queries, liaising with clients, management of daily resources and promoting clinical excellence and evidence based professional clinical practice across a variety of settings.
About you

Experience assessing market needs/trends and developing required strategies to optimise market access and commercial success

You are an experienced project manager and have well developed organisation skills

Demonstrated ability to work in a high-pressure, high-volume environment with tight deadlines

Be a collaborative leader with the ability to influence and negotiate with a diverse range of stakeholders

Previous experience working in the My Aged Care & NDIS Community Nursing space (a must have!)

Previous experience coaching and developing nurses of all levels

Proven ability to build successful, long-term relationships with internal and external stakeholders

An understanding of continuous improvement and quality assurance concepts and systems; including its application to practice

Excellent verbal and interpersonal communication skills and the ability to liaise with people in a positive manner

Excellent customer service skills and an understanding of privacy and confidentiality requirements

AHPRA Registered RN

NDIS clearance

Previous experience leading and coaching a team

What else can we tell you?

AHP is a leading brand in the healthcare space and we are looking for people who share our vision to offer a world class service! As well as ongoing opportunities for learning and development, opportunities to work from home one day a week, flexible hours – We like to have fun & encourage our team to do the same with monthly team lunches, involvement in fundraisers, birthday celebrations, a paid day off on your birthday and if that’s not enough, you get to leave early on Fridays!

We would love for you to join the team!